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Petit Palace Arenal Madrid, Madrid
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Key details
About the Hotel
Calle Del Arenal, 16,
Madrid,
Spain,
28013,
Community of Madrid
Petit Palace Arenal features a delightful buffet breakfast and free bike rentals in the heart of Madrid. This 3-star hotel combines modern accommodations and pet-friendly services, making it suitable for families and couples alike.
Rooms & Amenities
Rooms at Petit Palace Arenal include amenities such as free Wi-Fi, mini-bars, and air conditioning. Options range from small double rooms to quadruple superior rooms, accommodating different group sizes. Many rooms also feature hydro-massage showers and laptop-compatible safes.
Dining & Nearby Options
The hotel serves a healthy breakfast buffet featuring local products in a charming brick wine cellar. Nearby, visitors can explore tapas bars and local restaurants, enriching their culinary experience. Popular dining options include Museo del Jamon and La Mallorquina within walking distance.
Leisure & Services
Guests can borrow free bikes to explore the vibrant city streets. The 24-hour reception provides assistance with tours and activities, enhancing the travel experience. Petit Palace Arenal is pet-friendly, offering amenities for furry companions.
Location & Transportation
Located on Calle Arenal, the hotel is within close proximity to landmarks such as Puerta del Sol, the Royal Palace, and Plaza Mayor. Public transport options include Sol subway station, just a 4-minute walk away. The famous Mercado de San Miguel and the Austrias area are also easily accessible.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
Baggage storage
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Security
Baggage storage
Elevator
Smoke detectors
Key card access
Services
Pet amenities available
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Business
Fax/Photocopying
Children
Cribs
Babysitting/Child services
Baby stroller
Children's buffet
Room features
Air conditioning
Heating
Mini-bar
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Room decor
Parquet floor
Show more
Location
Calle Del Arenal, 16,
Madrid,
Spain,
28013,
Community of Madrid
Map view
street view
Calle Del Arenal, 16,
Madrid,
Spain,
28013,
Community of Madrid
City landmarks
Museums
Prado National Museum
4600 ft
Palace
Royal Palace of Madrid
2900 ft
Casinos
Gran Via
2300 ft
Museums
Museo Nacional Thyssen-Bornemisza
3600 ft
Museums
Museo Nacional Centro de Arte Reina Sofia
5200 ft
Parks
El Retiro Park
1.1
mi
Plaza de la Independencia
Parque del Retiro
5100 ft
Public Building
Cybele Palace
4800 ft
Church
Real Basilica de San Francisco el Grande
4000 ft
Museums
Plaza de Cibeles
4400 ft
Garden
Royal Botanical Garden of Madrid
5100 ft
Calle Alcala 42
Circulo de Bellas Artes
3100 ft
Square
Plaza de Santa Ana
2300 ft
Opposite Palacio Real
Plaza de Oriente
2400 ft
Cocido Madrileno stew
1.7
mi
Church
Almundena Cathedral
2700 ft
Museums
Museo de Historia de Madrid
4100 ft
Paseo del Pintor Rosales
Templo de Debod
5200 ft
Museums
CaixaForum Madrid
5000 ft
Paseo del Prado Paseo Del Prado
Paseo del Prado
4500 ft
Monuments and Landmarks
Gate of Toledo
4600 ft
Museums
Museo Sorolla
1.5
mi
Garden
Sabatini Gardens
2800 ft
Paseo de la Republica de Cuba 4 Parque Del Retiro
Palacio de Cristal
1.3
mi
Calle de Ferraz
Temple of Debod
1.7
mi
Nearby
Square
Plaza Mayor
1000 ft
Square
Puerta del Sol
1300 ft
Church
Monastery of las Descalzas Reales
900 ft
Broadway Theatre
Teatro Real
1800 ft
Church
Iglesia San Gines
100 ft
Restaurants
Museo del Jamon
500 ft
Carrera San Jeronimo 6 Calle De La Victoria
Casa Labra
600 ft
Calle Tetuan 12
Candela Deli
300 ft
Calle del Arenal 11
Cafe and Te
300 ft
C/Carrera de San Jeronimo
Cookies & Dreams
400 ft
Calle del Arenal 11
El miniBAR
1200 ft
Calle del Meson de Panos 1 cerca de Plaza Mayor
Doner Kebap Istanbul
200 ft
Calle del Arenal 18
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Convenient location
Helpful staff
Limited dining options
Noisy at night
7.4/10
Very good
Rooms
7.2
Location
8.5
Service
7.6
Dining
7.5
Guest reviews
7.4/10
based on 11 reviews
4/5
based on 1569 reviews
8.6
8.6/10 based on 4093 reviews
#52 of 490 hotels in Madrid based on Tripadvisor
Fred
United States of America,
May
2024
7.4/10
The hotel was a pleasant stay overall with clean and comfortable rooms, great service, and a convenient location, but the dining options were a bit lacking. It offered good value for money considering the amenities provided.
Rooms
8.0
The room was ready an hour before check-in, which was a nice touch after a long flight. It was compact but had everything we needed for a comfortable stay as a couple.
Service
9.0
The service was excellent, especially when we had a power issue. The staff were very personable and accommodating, from helping with luggage storage to room changes.
Location
7.0
The location was great, right in the heart of the old city with easy access to subway lines and plenty of dining options nearby. However, it could get noisy at night.
Dining
6.0
The dining experience was decent, offering a nice variety of Thai dishes. However, the price didn't quite match the quality we expected.
Facilities
7.0
The hotel facilities were sufficient, with options for car hire, dry cleaning, housekeeping, and laundry services available.
Convenient location
Limited dining options
Mark
United States of America,
April
2024
8.8/10
My stay at the hotel was pleasant overall. The rooms were clean and comfortable, perfect for a business trip, but a bit small and lacking natural light. The service was friendly and very helpful, especially when I had a hot water issue. The location was excellent, right in the heart of the old city with easy access to transportation and attractions. The dining experience was superb with a variety of fresh options, though it came at an additional cost. The facilities were well-kept, making my stay enjoyable.
Rooms
8.0
The rooms, while a little small and lacking natural light, were clean and comfortable, ideal for a business trip.
Service
9.0
The staff was really friendly and helpful, especially when I faced a hot water problem. They went out of their way to assist me.
Location
10.0
The hotel's location was perfect, right in the heart of the old city with easy access to transportation and nearby restaurants and attractions.
Dining
9.0
The dining experience was outstanding with a great variety of fresh food options, but it did come at an extra cost.
Facilities
8.0
The hotel's facilities were well-kept, contributing to a pleasant stay.
Ben
United States of America,
March
2024
8.0/10
My stay at the hotel was a mix of positives and small downsides. The rooms were very clean and recently renovated, but they were a bit small for two people, and there was a damp mold smell near the bunk beds by the bathroom. On the bright side, the service was exceptional with very kind and helpful staff, making my check-in and check-out smooth despite odd times. The location was perfect for exploring Madrid right in the center of the old city, though the crowded pedestrian street could be overwhelming at times. Dining was a highlight with wonderful food, although the wait for clean cups and glasses was a bit of a nuisance.
Rooms
7.0
The rooms were very clean and recently renovated, but a bit small for two people with a damp mold smell near the bunk beds by the bathroom.
Service
9.0
The service was top-notch with very kind and helpful people, especially Ruth, Eugenia, and the reception team.
Location
8.0
The location was great, right in the center of the old city making it easy to explore Madrid, but it was a bit crowded at times.
Dining
8.0
The dining experience was wonderful with excellent food, despite occasional waits for clean cups and glasses.
Facilities
The hotel offered various amenities like car hire, dry cleaning, laundry, and tours/ticket assistance.
Dean
United Kingdom,
November
2023
8.0/10
The hotel had spacious and very clean rooms, although the double room was smaller than expected. The staff was helpful, especially Daniela, yet the appropriate voucher was not provided. The location was excellent for exploring the city but could be noisy at times. The dining options were delicious and varied, offered at a reasonable price. The facilities were convenient for guests.
Rooms
7.0
The room, though smaller than anticipated, was very clean and comfortable.
Service
8.0
The staff was friendly and did their best to assist, with some hiccups on providing vouchers.
Location
9.0
The hotel is in one of the best locations possible in Madrid, right in the heart of the city.
Dining
8.0
The dining experience was delicious with a good variety at a reasonable price.
Facilities
8.0
The hotel facilities were convenient for guests.
George
United Kingdom,
October
2023
5.0/10
The hotel's room was very small with a bad smell everywhere. The front desk staff wasn't nice and provided wrong information. However, it was a tiny apartment suitable only for 2 people and the smallest on the floor, making it quite crammed. The location was at the heart of Madrid city center.
Rooms
5.0
The rooms were small and had a bad smell lingering throughout.
Service
5.0
The staff was not nice at the front desk and provided incorrect information.
Location
8.0
The location at the heart of Madrid city center was the selling point of this hotel.
Dining
5.0
Facilities
5.0
No specific comment about the facilities.
Martin
United Kingdom,
September
2023
8.2/10
The hotel offers spacious rooms, but the small ones can be noisy due to building work and need a makeover. The view is bleak compared to the lively front rooms. The service is efficient and multilingual. The central location is outstanding, close to major attractions. The dining options are healthy but may come at an additional cost.
Rooms
7.0
The rooms are spacious, but the small ones can be noisy due to building work and need a makeover. The view from some rooms is bleak compared to others.
Service
9.0
The service is efficient, and the staff is multilingual and pleasant.
Location
9.0
The central location is outstanding, close to major attractions, shops, and cafes.
Dining
8.0
The dining options are healthy but may come at an additional cost.
Facilities
The hotel offers additional amenities like car hire, dry cleaning, and tours/ticket assistance.
Mike
United States of America,
July
2023
8.2/10
My stay at the hotel was delightful. The rooms were spacious and could comfortably accommodate our group of 3. The powerful air conditioning was a great relief, and being located at the front of the hotel made it convenient for us. The service was exceptional, with the staff going above and beyond to make our stay memorable. The location was ideal, within walking distance to major sights and close to various attractions. The dining experience was satisfactory, offering a good variety of dishes. Overall, a great value for the money.
Rooms
8.0
The rooms were unpretentious and modest but comfortably fit our group of 3. The powerful air conditioning was a plus.
Service
9.0
The staff was incredibly kind and helpful, making our stay pleasant. They even arranged a special birthday surprise for us.
Location
9.0
The hotel's location was excellent, within walking distance to major sightseeing spots and close to attractions. A great choice to explore Madrid.
Dining
7.0
The dining options were good enough with decent quality and diversity, catering to different tastes.
Facilities
8.0
The hotel offered various amenities and services like car hire, dry cleaning, and laundry, enhancing our overall experience.
Ricky
United Kingdom,
June
2023
8.8/10
My stay at the hotel was wonderful. The room was spotlessly clean with a powerful shower and a fridge, providing a quiet, cozy, calm, and very clean environment. It was warm and comfortable, equipped with modern facilities. The service was excellent, and the staff were very friendly and helpful. The location was terrific for sightseeing, very close to popular tourist attractions like Puerta del Sol, Plaza Mayor, and the Royal Palace, with exceptional staff support in solving any issues. The dining experience offered a good variety of choices, although waiting for a table was a slight inconvenience. Overall, a great value for a pleasant stay.
Rooms
9.0
My room was very comfortable and clean, equipped with modern facilities.
Service
9.0
The service was excellent, with very friendly and helpful staff.
Location
9.0
The hotel's location was perfect for sightseeing, close to major tourist attractions and with friendly staff support.
Dining
8.0
The dining experience offered a good selection, though there was a slightly long wait for a table at times.
Facilities
9.0
The hotel's facilities were very good, enhancing the overall stay experience.
Matt
United Kingdom,
June
2023
7.8/10
I had a mixed experience at this hotel. The rooms were comfortable and clean, but some areas were run down. The service was friendly and helpful, making our stay pleasant. The location was very central, allowing easy access to main attractions. The dining was decent, though some items seemed not fresh. Overall, a reasonable stay considering the price.
Rooms
7.0
My room was comfortable and clean with everything I needed for a 2-night stay. However, some areas looked a bit run down and the wallpaper was peeling off.
Service
9.0
The staff were kind and attentive, always ready to assist, whether it was printing tickets or providing helpful tips. Their service made our stay more enjoyable.
Location
8.0
The hotel's location was very good and central, making it convenient to visit the main attractions of the city.
Dining
7.0
The dining experience was quite nice, with a good variety of preserved foods. However, some items didn't seem fresh and could have been better.
Facilities
8.0
The hotel had various facilities available, including car hire, dry cleaning, laundry, and tours/ticket assistance.
Mark
United Kingdom,
May
2023
8.0/10
The hotel is right next to Sol, making it very convenient with ample dining and socializing options nearby. The rooms are excellent for people-watching but may require earplugs for noise. The service is friendly and helpful, although an overcharge hiccup was encountered. The dining offers tasty and fresh options at a reasonable price. The location is outstanding with major attractions within walking distance, but there might be some disturbances due to nearby construction.
Rooms
8.0
The rooms were excellent for people-watching but noise may require earplugs.
Service
7.0
The service was very friendly and helpful, but there was an overcharge issue.
Location
9.0
The hotel's location right next to Sol provides easy access to major attractions and dining options.
Dining
8.0
The dining experience offered tasty and fresh options at a reasonable price.
Facilities
8.0
Various amenities such as car hire, dry cleaning, and tours are available.
George
United States of America,
April
2023
6.2/10
I had a mixed experience at the hotel. The rooms were clean and pretty spacious, exceeding my expectations. However, there was a bad smell everywhere and the front desk staff were not very accommodating, providing wrong information.
Rooms
7.0
The rooms exceeded my expectations; they were clean and pretty spacious.
Service
5.0
The front desk staff were not nice and helpful, and gave us wrong information.
Location
8.0
The location was very central and handy, making it convenient for exploring the city.
Dining
6.0
The breakfast options were limited, but the quality of the food available was good.
Facilities
6.0
The hotel had plenty of space and basic amenities, but the small rooms were a drawback.
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